Tag: communication

A Year in Review with My Public Safety Client, NGA 911

My work in communications with NGA 911 has given me a unique view of public safety. I have the privilege of sitting in calls with Public Safety Answering Point (PSAP) directors across the country to learn more about the challenges they face in bringing better 9-1-1 to our communities. As

Forbes Council Post: Building Effective Communication In Remote Teams

Working from home sounds like a blessing —  until it’s not, right? At first blush, it sounds great… roll out of bed and sit in PJs all day. Or do a load of laundry between calls. No more annoying run ins with that chatty co-worker, or making small talk while

Leadership in a new normal.

Lately, I’ve been thinking a lot about leadership. It’s kind of a slippery little concept, isn’t it? It’s hard to define, and the granular details differ for everybody. But when we’ve seen it (or not seen it!) we know. I’m fortunate to work with some fantastic people. Individually they know when

Why your outsourced content strategy has gone to hell.

You have a new company or are launching a new product.  What is the first thing all the experts say?  Get media attention, get your blog going, get your social media up and running. Hurry, hurry, hurry. So what do you do?  You are a busy CEO with literally no

Who Are Your Brand Ambassadors?

Who are your brand ambassadors? If you think it should be your salespeople you, my friend, are dead wrong. Let me tell you a little story about a house renovation project. These are the things that nightmares and divorce decrees are made of. It’s not really about the arguing over

Sometimes We Fail – But it’s a Good Thing. (Really)

Have you ever failed at something you tried? Although most of us hate when we don’t live up to the standards we set for ourselves, sometimes failure can point us to areas we could have performed better. Also, admitting failure gives us a chance to truly capture it as an opportunity

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Topics in Nonprofit Management: Strategic Communication

Communication is the crux of all interaction. Improper or inept communication in media relations, government networking or ethics, for example, would be disastrous. Communication is the baseline equalizer in all things leadership must engage in to advance the nonprofit forward in the ever changing landscape. Without proper message formulation the

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